Bill Run Status Messages explained

The following table provides the full list of Message Types that can be generated by the Tariff Engine during a Tenant Bill Run.

For each Bill Message Type, the following information is included:
The Message text that is displayed. Parameters provided within the text are shown in <italics>.
The Minimum and Default Severity Level of the Bill Message that can be configured via the Database Object Setup Activity and which bill method the message applies to - Periodic or Ad-Hoc Invoice. Click here for more details
- The severity Level of the Bill Message is displayed. This indicates whether a Tenant Bill will be created:
  - If a Bill Message Type with Severity Level of 'Error' is generated, a Bill Message will be output and a Tenant Bill will not be created.
  - If a Bill Message Type with Severity Level of 'Info' or 'Warning' is generated, a Bill Message will be output and a Tenant Bill will be created.
  - If a Bill Message Type with Severity Level of ‘off’ is generated, a Bill Message will not be output and a Tenant Bill will be created
A Description of the event which caused the Bill Message to be generated.

		Periodic	Ad-Hoc
Message Type	Message	Min / Default Severity Level		Description
BM0001	Bill generation skipped, bill exists during period <date> to <date>	Info	Info	A Tenant Bill at a status of 'Approved' or 'Issued' already exists.
BM0002	Bill generation skipped for account <tenantaccount>, bill already generated in batch (rebill) for period <date> to <date>	Info	Info	A Tenant Bill has already been created in the same Tenant Bill Batch.
BM0003	Bill cancelled - Invoice Number : <invoicenumber>	Off	Off	The status of an existing Tenant Bill has been set to 'Cancelled'. Note: A Supply Point will not be displayed in the Bill Messages table.
BM0004	No Tenant Accounts found for billing group	Error	Error	The system is unable to identify any Tenant Accounts associated with the Tenant Billing Group.
BM0005	No effective supply points found	Error	Error	The system is unable to identify any Supply Point Contract Containers.
BM0006	No meters found under supply point	Warning	N/A	The Supply Point Contract Container is not mapped to any Meters.
BM0007	No channels found under supply point meters	Warning	N/A	No channels are mapped to the Meters configured within the Supply Point Contract Container
BM0008	Multiple effective supply points found	Error	Error	The Tenant Account is related to multiple Supply Point Contract Containers.
BM0009	No Tenant found for Account	Error	Error	The system is unable to identify the Tenant.
BM0010	No tariffs could be found for account	Error	Warning	The system is unable to identify the Tariff.
BM0011	No tariff lines found for contract tariff	Error	Warning	The system is unable to identify Tariff Entries for the applicable Tariff.
BM0012	Failed to process cancellation	Error	Error	The system encountered an unforeseen error while attempting to cancel a Tenant Bill.
BM0013	Consumption was extrapolated for channel <channel> from <datetime> to the end of the Billing Period. The total extrapolated consumption is <amount>	Off	N/A	Details about the extrapolation of consumption that has been applied to the Channels used to calculate this Tenant Bill.
BM0014	The tariff line cost definition could not be found <costdefinition>	Error	Error	The system is unable to identify the Cost Definition linked to a Tariff Entry.
BM0015	No Time series data found under channels	Error	N/A	The system is unable to identify any Cost Definition Entries for the applicable billing period.
BM0016	Bill generation failed for account	Error	Error	The system encountered an unforeseen error prior to having identified the Supply Point Contract Container. Note: A Supply Point will not be displayed in the Bill Messages table.
BM0017	A TSP data source was not found for Tariff Entry source <source> [Supply <supplypoint> , Account <tenantaccount>]	Warning	N/A	The system is unable to identify a Tariff Source required for generating this Tenant Bill.
BM0018	Serious error occurred during validation of bill with Invoice Number <invoicenum>	Warning	Warning	The system is unable to submit the Tenant Bill for validation.
BM0019	Failed to process pending actions	Error	Error	The system encountered an unforeseen error while attempting to processing a pending action
BM0020	No Meter Reading found on or before Billing Period Start Date	Warning	N/A	The system is unable to identify a meter reading on or before the billing period start date.
BM0021	No Meter Reading found on or after Billing Period End Date	Warning	N/A	The system is unable to identify a meter reading on or after the billing period end date.
BM0022	Channel data gap was found for Channel <channel>. Start: <datetime>, End: <datetime>, Intervals: <numintervals>	Off	N/A	Details about the gaps identified in the channel data for a single channel used to calculate this Tenant Bill.
BM0023	Potential channel data gap was found for Channel <channel>. Start: <datetime>, End: <datetime>, Intervals: <numintervals>	Off	N/A	Details about the potential gaps identified in the channel data for a single channel used to calculate this Tenant Bill.
BM0024	Bill Withdrawn - Invoice Number <invoicenum>	Off	Off	The system has successfully withdrawn a Tenant Bill. Note: A Supply Point will not be displayed in the Bill Messages table.
BM0025	Bill Re-billed - Invoice Number <invoicenum>	Off	Off	The system has successfully withdrawn and rebilled a Tenant Bill. Note: A Supply Point will not be displayed in the Bill Messages table if the Tenant Bill Run was initiated with Bill Run Type set to 'Pending Actions'.
BM0026	Pending Action Re-bill for Invoice <invoicenum> failed	Error	Error	The system encountered an unforeseen error while attempting to re-bill a Tenant Bill. Note: A Supply Point will not be displayed in the Bill Messages table if the Tenant Bill Run was initiated with Bill Run Type set to 'Pending Actions'.
BM0027	Bill Re-calculated - Invoice Number <invoicenum>	Off	N/A	The system has successfully re-calculated a Tenant Bill.
BM0028	Pending Action Recalculation for Invoice <invoicenum> failed	Error	N/A	The system encountered an unforeseen error while attempting to re-calculate a Tenant Bill. Note: A Supply Point will not be displayed in the Bill Messages table.
BM0029	Rebill EDI File Exception	Error	Error	The system encountered an unforeseen error while attempting to re-bill a Tenant Bill using a Supplier Invoice.
BM0030	Recalculation EDI File Exception	Error	N/A	The system encountered an unforeseen error while attempting to re-calculate a Tenant Bill using a Supplier Invoice.
BM0031	Conversion of supply consumption data <unit> to Tariff expected consumption unit <unit> failed	Error	N/A	The system encountered an unforeseen error while attempting to perform unit conversion.
BM0032	Associated Data of type <type> not found for supply <supplypoint>	Warning	N/A	The system was unable to find Associated Data configured for the Supply point, Building Unit, Site, Site Group or Organisation.
BM0033	Bill PDF Generation Failed	Warning		The system encountered an unforeseen error while attempting to generate a PDF for the Tenant Bill.
BM0034	Bill Consumption CSV Generation Failed	Warning	N/A	The system encountered an unforeseen error while attempting to generate a Consumption CSV for the Tenant Bill.
BM0035	Failed to derive consumption or estimate start read for Non Periodic Channel because there are insufficient meter reads	Warning	N/A	The system was unable to derive consumption or estimate a Start Meter Read because there are insufficient Actual Meter Reads
BM0036	Failed to derive consumption or estimate end read for Non Periodic Channel because there are insufficient meter reads	Warning	N/A	The system was unable to derive consumption or estimate an End Meter Read because there are insufficient Actual Meter Reads
BM0037	Failed to derive consumption or estimate reads for Non Periodic Channel because a valid Maximum Value is not defined	Warning	N/A	The system was unable to derive consumption or estimate Meter Reads for one of the Channels used to calculate this Tenant Bill because there is no valid Maximum Value defined in Advanced Measurement Settings
BM0038	Failed to derive consumption or estimate reads for Non Periodic channel <channel name> because it is not configured to receive meter readings data	Warning	N/A	The system was unable to derive consumption or estimate Meter Reads for one of the Channels used to calculate this Tenant Bill because it is not configured to receive meter readings data
BM0039	No data found on or before Billing Period Start Date for Periodic Channel: <channel name>	Warning	N/A	The system is unable to identify data on or before the billing period start date.
BM0040	No data found on or after Billing Period End Date for Periodic Channel: <channel name>	Warning	N/A	The system is unable to identify data on or after the billing period end date.
BM0041	Maximum Value is not defined for Periodic channel <channel name>	Off	N/A	Notification of Periodic channels where there is no valid Maximum Value defined in Advanced Measurement Settings
BM0042	Maximum Value is not defined for Non Periodic channel <channel name>	Off	N/A	Notification of Non Periodic channels where there is no valid Maximum Value defined in Advanced Measurement Settings
BM0043	No tariff could be found during PDF generation	Warning	Warning	The system was unable to generate a PDF for the Tenant Bill as it could not identify the Tariff
BM0044	No VAT line found for the tariff during VAT calculation	Warning	Warning	The system was unable to apply VAT to at least one charge as no VAT line could be found for the Tariff
BM9999	<General Connection Error message>	Error	Error	The system encountered an unforeseen error while attempting to connect to a system resource, e.g. "Error Fetching HFD Stream from server".