**Click here for a pre recorded training session for additional help and guidance - Recharging your Tenants using Sigma which includes how to produce bills for tenants, how to manage a change of tenancy and understand the Items used for Tenant Billing

Tenant Billing Capability Overview

Summary

Ability to create and manage tenants and assign multiple billing accounts per tenant
Multi commodity billing (electricity, gas, water and generic )
Change of tenancy processing when tenants move out / in
Bundle tenants together into ‘billing groups’ to simplify bill processing
Flexible billing frequencies – including monthly, quarterly and annually

Tenant Tariff & Charge Management

Flexibility when defining what charges should appear on tenant bills and how they are calculated – using data from different sources:
- Common or bespoke tariffs – i.e. a defined unit rate
- Charges based on unit rate/consumption data on incoming supplier bills
- Charges based on metered consumption
- Charges based on custom data (e.g. associated data)
VAT rate – standard or reduced
Flexible apportionment and formulae to enable complex charging methods (derive the data through calculations, apportion into time periods).
Manipulate the source data to achieve what you need (e.g. consumption based on floor area).

Tenant Bill Management

Trigger and monitor bill runs – approve and issue capability
Perform test and accrual bill runs – ‘what if’ scenarios
Credit and rebill tenants if a revised bill needs to be sent
Automated bill validation to flag potential problems prior to issue
Consumption tolerance compared to previous bill or previous year bill
Gaps in consumption data
Basic capability available to fill these gaps (manually)
Make changes, then re-calculate and issue the bill.

PDF Bill Documents

The ability to produce Bills for different commodities.

Accounting System Integration

Generate accounts extract.

Reporting

Data in EI to facilitate reporting on tenants, bills, charges and consumption.

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