Sigma Online User Manual
Managing Unexpected Data
Unexpected data is defined as interval meter reading data that is now deemed as invalid as it has been received after a date where an asset on the energy estate is considered closed. Therefore, the channel should not be receiving any data (which may inaccurately be included in reports).
For example:
a periodic channel has been closed from a particular date, and data is still being received after that date
a periodic channel is associated to a Site which has been closed from a particular date, but data is still being received after that date
Once the Strategy has been set up, Sigma will review the data each night and create any relevant notifications in the Notifications tab
Unexpected Data Notifications
If unexpected data is found for one of the strategies, then notifications will be raised that are visible in the Notification Tab.
It is expected that investigative action will be taken to determine whether the channel should indeed be receiving data still, as it may highlight that there is erroneous configuration in the setup of your estate. For example, the Channel has been linked to the incorrect Meter or is part of the wrong Site. The system will allow the you to remove the data, if required.