Sigma Online User Manual

Adding / Maintaining a Tenant Provider

Owned by Kim Blake
Last updated: Mar 27, 2019 by Graham Paul

A Tenant Provider represents the Organisation / Site Manager that is billing the Tenants and holds the Contracts and Tariffs for Tenant Billing.
This section shows how to:

  • View all Tenant Providers that are configured under an Organisation
  • Add a Tenant Provider under an Organisation
  • Edit an existing Tenant Provider under an Organisation

Tenant Provider

To view Tenant Providers under an Organisation:

Open a Sigma Browser Activity  e.g. the Tenant Account Link Generator Activity

Select the Tree Selector view in the Data Selector pane

Double click on the Organisation 

Double click on TENANT PROVIDER

The Tenant Provider(s) are displayed

Adding a Tenant Provider

To add a Tenant Provider:

  • Right-click on the Organisation
  • Click Add 
  • Click Tenant Provider 

Alternatively:

Right click on TENANT PROVIDER 

Click Add Tenant Provider


Configure the Tenant Provider details as follows:

FieldDescription
Provider Name  name of the Tenant Provider
Description  description of the Tenant Provider (optional)
EAN Location Number 

mandatory field. It is needed so that Tenant Bills can be loaded into Sigma but can be any value

Arbitrary Reference (optional). This can be used to record information about the Tenant Provider that is relevant to your business
VAT Registration Number (optional). This will typically appear on Tenant invoices where they are created
Financial Code (optional). This can be used to record information about the Tenant Provider that is relevant to your business. It can also be included in export files generated by the Tenant Accounts Link Generator Activity
Receipt Email Address Enter the email address
Location tab (optional). Click on the tab and enter address details for the Tenant Provider. This will typically appear on Tenant invoices where they are created


Click OK 

The Tenant Provider details are saved and the Tenant Provider Editor closes.

Maintaining a Tenant Provider

To edit an existing Tenant Provider under an Organisation:

Select the Tenant Provider in the Data Selector pane

Right click on the Tenant Provider

Click Edit

The Tenant Provider Editor opens with the saved details for the Tenant Provider

Change the details of the Tenant Provider as required.  For example, the Provider Name or VAT Registration Number

Click OK

The Tenant Provider details are saved and the Tenant Provider Editor closes


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