Sigma Online User Manual

Sigma Support Automatic Notifications

Users can subscribe to get automatic notifications when any posts are added/updated.

Any User can subscribe - see below for details.

Automatic Notifications

Automatic Notifications can be set up to receive the following:

  • Details of any planned maintenance

  • Details of any severely degraded performance

  • Latest set of degree days

Signing up for Automatic Notifications

Once the page has opened:

  • Click SUBSCRIBE (top right)

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  • Subscriber Name - enter your name

  • Subscriber Email - enter your email address

  • Enter CAPTCHA - copy the CAPTCHA details

  • Click Subscribe to email notifications

The next page will open:

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  • Subscriber Name - enter your Name

  • Email Address - enter your Email Address

  • Tick one or both of the following options: (both are ticked as default)

    • Sigma - General Information

      • receive information such as degree day updates and other none system related issues for Sigma

    • Sigma - System Availability

      • receive information on downtime and and issues relating to Sigma

Tip: It is advisable to tick both options to ensure you get all notifications.

Saving the Subscription

  • Click Save Preferences (bottom left)

Confirmation Email(s)

 A confirmation email will be sent and is active for 24 hours.

  • Click Confirm Subscription

Note: If you have subscribed to both, you will get two confirmation emails - click on both.

Amending/Unsubscribing

  • Click SUBSCRIBE

  • Click Manage Existing Subscription

  • Email Address - enter your email address

  • Enter CAPTCHA - copy the CAPTCHA details

  • Click Get Manage Link to send an email

From the email:

  • Click Manage Subscription to open the Subscription Details page

  • Make any changes and click Save Preferences OR

  • Click Unsubscribe

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