This page is intended to help you with the full end to end Tenant Billing process, giving you information on how to start the process, which Activity to use and a link to the support help material.
No. | Action | Activity | Link to Help |
1 | Add/Edit a ad hoc Tenant Charge
| Tree Selector |
No. | Action | Activity | Link to Help |
1 | Updating Charges
| Tree Selector |
No. | Action | Activity | Link to Help |
1 | Adding a Charge Line
| Tree Selector |
No. | Action | Activity | Link to Help |
1 | Adding Volumetric Conversion
| Tree Selector |
No. | Action | Activity | Link to Help |
1 | Charge using Utility Bills
| Tree Selector |
No. | Action | Activity | Link to Help |
1a | Move a Tenant out and a new Tenant in
| Tree Selector | |
1b |
| Tenancy Management | |
1c |
| Tenancy Management | |
1d |
| Tenancy Management |
No. | Action | Activity | Link to Help |
2a | Move a Tenant out and an existing Tenant in
| Tenancy Management | |
2b |
| Tenancy Management | |
2c |
| Tenancy Management |
No. | Action | Activity | Link to Help |
3a | Move more than one Tenant out at the same time
| Tree Selector | |
| Tenancy Management | ||
| Tenancy Management | ||
| Tenancy Management |
No. | Action | Activity | Link to Help |
1 | Start the Bill Run:
| Bill Run Initiation | |
2 | Monitor the Bill Run:
| Tenant Bill Run Management | |
3 | Deal with the Bill Messages
| Tenant Bill Run Management | Dealing with Bill Run Messages |
4 | Re-run the Bill Run (once errors have been rectified)
| Bill Run Initiation |
No. | Action | Activity | Link to Help |
1 | Check the bills
| Approve and Issue Bills | Viewing the Bills, Charges, Account etc |
2 | Recalculate Bill Charges (once above has been done)
| Tenant Bill Run Management |
No. | Action | Activity | Link to Help |
1 | Approve the Bills
| Tenant Approve and Issue Bills |
No. | Action | Activity | Link to Help |
1 | Issue the Bills
| Tenant Approve and Issue Bills | |
2 | Cancel a Bill
| Tenant Approve and Issue Bills | |
3 | Withdraw a Bill
| Tenant Approve and Issue Bills | Cancelling, Withdrawing and Rebilling |
4 | Withdraw and Rebill
| Tenant Approve and Issue Bills | Cancelling, Withdrawing and Rebilling |
No. | Action | Activity | Link to Help |
1 | Print a bill
| Tenant Approve and Issue Bills |
No. | Action | Activity | Link to Help |
1 | Filter to the required Tenant Bills
| Tenant Accounts Link Generator |
No. | Action | Activity | Link to Help |
1 | Adding a Site etc
| Tree Selector | |
2 | Adding a Tenant, Tenant Account etc
| Tree Selector |
No. | Action | Activity | Link to Help |
1 | Adding/Maintaining Suppliers
| Tree Selector |
No. | Action | Activity | Link to Help |
1 | Adding/Maintaining Billing Groups
| Tenant Bill Run Initiation |
No. | Action | Activity | Link to Help |
2 | Adding/Amending Validation
| Validator Setup |
No. | Action | Activity | Link to Help |
1 | Adding a new Tariff and/or Cost Definition
| Tree Selector | Creating a Cost Definition and a Tariff |
No. | Action | Activity | Link to Help |
1 | Adding Accounts Data | Bill Entry | |
2 | Adding Metering Data
| Data Input |
No. | Action | Activity | Link to Help |
1 | Gap Filling
| Tenant Approve and Issue Bills |
No. | Action | Activity | Link to Help |
1 | Running Reports
| Energy Intelligence | |
2 | Available Reports
| Energy Intelligence |
No. | Action | Activity | Link to Help |
1 | History of the Site
| Tenancy Management |
No. | Action | Activity | Link to Help |
1 | History of Supply Point
| Tree Selector |
No. | Action | Activity | Link to Help |
1 | Tenant Bills
| Approve and Issue Bills |