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If you select notifications which include types other than gaps, then a prompt will be displayed to confirm which strategy type you want to work with as the options available are contextual to the type of data issue being worked. |
- The Resolve Notifications popup will be displayed, showing a list of the Notifications being resolved
The graph at the top shows the periodic data for the channel linked to the notification selected. The red area shows where the Gap is.
- Drag the mouse around the area to zoom in
- Click to reset the zoom back to the default
Actions - Data Gap
Update Period Average Setting
You can change the number of Weeks used as a basis for calculating the data to use when filling the gap, select all the Notification records it should apply to then click Update. This will update the period to use when calculating the averaged data to fill the gap.
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Use the "Select All" toggle at the bottom of the notifications panel if you want to quickly select all notifications. |
Preview
If you want to see what the filled data will look like, click first.
This will show you what the filled gap would look like for the Notification that has been selected in the list. The filled period is highlighted in green.
- Drag the mouse around the area to zoom in
Fill
- Click to fill the gaps.
The Resolve Notifications pop up appears:
A Note can be optionally entered if required and will be stored against the Notification.
- Click OK
The following confirmation popup will be displayed:
Click OK
Cancel
- Click to cancel without making any changes. You will be returned to the list of all Notifications
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Adding Notes to NotificationsThis basic workflow allows you to capture information and update the status of the Notifications, as per your own business processes. This is expected to be used to help you keep track of any investigative and follow-up actions which are been taken as a result of the Data Monitoring Notifications. For example:
Highlight the Notification(s) you would like to update. Notifications can be selected in bulk, even across different strategy types.
The Status will default to In Progress and is not editable - the Resolve and Ignore features will update the status. If you want to update the Sub-status, select the required option from the drop down list. The default options are:
If you want to update the Note for the Notification(s), then Tick Update Note and enter the note in the text box. Click OK to Save. Ignoring NotificationsThis will update the status of the Notification to "Ignored" and will also prevent the same notification (for the same period and Impact) from being raised by the system again.
If you want to update the Note for the Notification(s), then Tick Update Note and enter the note in the text box.
Editing Items
You can view the Channel / amend the interval reading Data associated to the notification, if required. Please note, this option is only available if a single Notification is selected.
Editing Monitoring StrategiesHighlight the Notification for which you would like to edit the underlying monitoring strategy configuration.
Exporting to Excel
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