The "Resolve" functionality ultimately allows the unexpected data to be removed from the system. Highlight the applicable Unexpected Data Notification(s) in the list. - Click
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If you select notifications which include types other than gaps, then a prompt will be displayed to confirm which strategy type you want to work with as the options available are contextual to the type of data issue being worked.  Image Removed Image Added
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The Resolve Notifications popup will be displayed, showing a list of the Notifications selected for resolution.  Image Modified
The graph at the top shows the periodic data for the channel linked to the notification selected. The red area shows the period of time where data was not expected for the channel. - Drag the mouse around the area to zoom in
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- Click
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Note - the data will be permanently removed if this function is used. Rather than deleting the data by default, please consider checking: - whether the Site or Channel has been incorrectly marked as closed and the data is actually valid
- whether the Channel is associated with a Meter that is attached to the wrong Site (i.e. the data is valid and should be linked to a Site which is active)
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In each case, the necessary amendments of the Site or Channel items would need to be made to ensure the issue is appropriately resolved. This may involve removing the closure date from the applicable Site or Channel, which can be done within the applicable Item Editor. Or, updating the relationships within the energy estate (to move the Channel to a different Meter, or the Meter to a different Site). This can be done as follows: - Within the Tree structure, right click on the item that needs to be moved and select "Cut".
- Select the item you wish to move it to be part of, and then right click and select "Paste".
For example, meter X should be part of Site 1, but it is currently part of Site 2. - Meter X should be selected, right click and then "Cut".
- Site 1 should be selected and right click selecting "Paste". This would then move meter X to be part of Site 1, removing it from Site 2.
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If everything is valid, and you wish to remove the data, click : - Click
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The Resolve Notifications pop up appears:  Image Removed Image Added
A Note can be optionally entered if required and will be stored against the Notification. .The following confirmation popup will be displayed:
Cancel- Click
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| Managing Gaps in Data |
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| Managing Gaps in Data |
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