Unexpected data is defined as interval meter reading data that is now deemed as invalid as it has been received after a date where an asset on the energy estate is considered closed. Therefore, the channel should not be receiving any data (which may inaccurately be included in reports).

For example:


Once the Strategy has been set up, Sigma will review the data each night and create any relevant notifications in the Notifications tab

Unexpected Data Notifications

If unexpected data is found for one of the strategies, then notifications will be raised that are visible in the Notification Tab.

It is expected that investigative action will be taken to determine whether the channel should indeed be receiving data still, as it may highlight that there is erroneous configuration in the setup of your estate. For example, the Channel has been linked to the incorrect Meter or is part of the wrong Site. The system will allow the you to remove the data, if required.

Resolving Unexpected Data

The "Resolve" functionality ultimately allows the unexpected data to be removed from the system.

Highlight the applicable Unexpected Data Notification(s) in the list.

  • Click  to open the Resolve Notifications popup

If you select notifications which include types other than gaps, then a prompt will be displayed to confirm which strategy type you want to work with as the options available are contextual to the type of data issue being worked.


The Resolve Notifications popup will be displayed, showing a list of the Notifications selected for resolution.

The graph at the top shows the periodic data for the channel linked to the notification selected. The red area shows the period of time where data was not expected for the channel.

  • Drag the mouse around the area to zoom in

  • Click  to reset the zoom back to the default

Actions - Unexpected Data

Delete

Note - the data will be permanently removed if this function is used.

Rather than deleting the data by default, please consider checking:

  • whether the Site or Channel has been incorrectly marked as closed and the data is actually valid
  • whether the Channel is associated with a Meter that is attached to the wrong Site (i.e. the data is valid and should be linked to a Site which is active)


In each case, the necessary amendments of the Site or Channel items would need to be made to ensure the issue is appropriately resolved.

This may involve removing the closure date from the applicable Site or Channel, which can be done within the applicable Item Editor.

Or, updating the relationships within the energy estate (to move the Channel to a different Meter, or the Meter to a different Site). This can be done as follows:

  • Within the Tree structure, right click on the item that needs to be moved and select "Cut".
  • Select the item you wish to move it to be part of, and then right click and select "Paste".

For example, meter X should be part of Site 1, but it is currently part of Site 2. 

  1. Meter X should be selected, right click and then "Cut".
  2. Site 1 should be selected and right click selecting "Paste". This would then move meter X to be part of Site 1, removing it from Site 2.


If everything is valid, and you wish to remove the data:

  • Click to remove all the unexpected data from the Channels for each of the Notifications


The Resolve Notifications pop up appears:

A Note can be optionally entered if required and will be stored against the Notification.

  • Click OK



Cancel

  • Click  to cancel without making any changes