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Click here to see more information regarding on how to view the bill

Once you have viewed a bill, you may find that some information is missing.  

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Below is an example bill:


Invoice Details


Invoice Date and Tax Point:  The date selected in the Tenant Bill Run Initiation Activity

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57990 - The invoice number

01 - A check digit

Address Details

Invoice Address

First field - The Invoice Name and Address that has been added to the Tenant

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Right click on the Tenant

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Note:  These details are on the Location tab and are the Contact details

Second field - These details are


Supply Address

The details on the Site Editor

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Right click on the Site

Click on the Location tab


Account Details

Account Details - The period that is being billed.

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Click Run Now

View the Bill Period

Breakdown of Charges

The Unit Rate, Standing Charge, VAT and Climate Change Levy are associated with the Tenant Provider:

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which then has a Tariff underneath it

Viewing the Tariff and Cost Definition

Open the Tenant Provider

Open the Contract

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Click here to learn more about amending these Cost Definitions and Tariffs

Viewing the Adhoc Charges

The adhoc charges are associated with the Tenant Account:

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Click here to learn more about amending the Adhoc Charges

Last line on the Bill

The last line gives the total of the bill and the bill due date

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View the Payment Terms (days) field


Meter Readings

For bills that have been created using the Non Periodic data, an additional area will show at the bottom.

This will show any actual or estimated readings using to establish the total consumption for the period of the bill.

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In this example, the bill was for the month of June.  There was an actual reading on 16978 for the 1st June (bill start date), then another actual reading for 26th June. 

There wasn’t an actual reading for 30th June (bill end date), therefore, Sigma estimated the consumption based on the data in Sigma.  For more information on how this is done, click here