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Click here to see more information regarding on how to view the bill

Once you have viewed a bill, you may find that some information is missing.  

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Below is an example bill:

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Invoice Details

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Invoice Date and Tax Point:  The date selected in the Tenant Bill Run Initiation Activity

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Invoice Number: This is made up of 5 sections

In the example:  Image RemovedImage Added


TB1234 - The Invoice Prefix added in the Tenant Billing Group set up

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190131 - The end date of the bill, 31st January 2019

58711 57990 The invoice number

01 - A check digit

Address Details

Invoice Address

First field - The Invoice Name and Address that has been added to the Tenant

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Right click on the Tenant

Click on the Location Tab

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Note:  These details are on the Location tab and are the Contact details

Second field - These details are


Supply Address

The details on the Site Editor

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Right click on the Site

Click on the Location tab


Account Details

Account Details - The period that is being billed.

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Click Run Now

View the Bill Period

Breakdown of Charges

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These are the charges that Image Added

The Unit Rate, Standing Charge, VAT and Climate Change Levy are associated with the Tenant Provider.:

The Tenant Provider has a Contract underneath it,

which then has a Tariff underneath it

Viewing the Tariff and Cost Definition

Open the Tenant Provider

Open the Contract

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Click on an Entry, then click 

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The Tariff Entry is then associated with  Cost Definition(s)

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Double click on the line and the Register Setup popup appears:


Click here to learn more about amending these Cost Definitions and Tariffs

Viewing the Adhoc Charges

The adhoc charges are associated with the Tenant Account:

Right click on the Tenant Account

Click Edit

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the Tenant Account Editor popup appears:

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Each charge shows at the bottom of the popup.

Click here to learn more about amending the Adhoc Charges

Last line on the Bill

The last line gives the total of the bill and the bill due date

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The date is sourced from the Tenant Account

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View the Payment Terms (days) field


Meter Readings

For bills that have been created using the Non Periodic data, an additional area will show at the bottom.

This will show any actual or estimated readings using to establish the total consumption for the period of the bill.

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In this example, the bill was for the month of June.  There was an actual reading on 16978 for the 1st June (bill start date), then another actual reading for 26th June. 

There wasn’t an actual reading for 30th June (bill end date), therefore, Sigma estimated the consumption based on the data in Sigma.  For more information on how this is done, click here