Maintaining the Tenant Provider
A Tenant Provider represents the Organisation / Site Manager that is billing the Tenants and holds the Contracts and Tariffs for Tenant Billing.
It is possible to:
- View all Tenant Providers that are configured under an Organisation.
- Add a Tenant Provider under an Organisation.
- View/edit an existing Tenant Provider under an Organisation.
- Delete an existing Tenant Provider under an Organisation.
Tenant Provider(s)
To view Tenant Providers under an Organisation:
- Open a Sigma Browser Activity e.g. the Tenant Account Link Generator Activity
- Select the Tree Selector view in the Data Selector pane.
- Double click on the Organisation
- Double click on TENANT PROVIDER
- The Tenant Provider(s) configured under the Organisation are displayed.
Adding a Tenant Provider
To add a Tenant Provider under an Organisation:
- Right-click on the Organisation
- Click Add
- Click Tenant Provider
Configure the Tenant Provider details as follows:
| Field | Description |
|---|---|
| Provider Name | name of the Tenant Provider |
| Description | description of the Tenant Provider (optional) |
| EAN Location Number | mandatory field. It is needed so that Tenant Bills can be loaded into Sigma but can be any value |
| Arbitrary Reference | (optional). This can be used to record information about the Tenant Provider that is relevant to your business |
| VAT Registration Number | (optional). This will typically appear on Tenant invoices where they are created |
| Financial Code | (optional). This can be used to record information about the Tenant Provider that is relevant to your business. It can also be included in export files generated by the Tenant Accounts Link Generator Activity |
| Receipt Email Address | XXXXXXXXXXXXXXXXXXXXXX |
| Location tab | (optional). Click on the tab and enter address details for the Tenant Provider. This will typically appear on Tenant invoices where they are created |
Click OK
The Tenant Provider details are saved and the Tenant Provider Editor closes.
Alternatively, click the Cancel button to abandon the changes and close the Tenant Provider Editor.
Viewing / Editing a Tenant Provider
To view/edit an existing Tenant Provider under an Organisation:
- Select the Tenant Provider in the Data Selector pane
- Right-click on the Tenant Provider and click Edit
- The Tenant Provider Editor opens with the saved details for the Tenant Provider
- Change the details of the Tenant Provider as required
- Click OK
- The Tenant Provider details are saved and the Tenant Provider Editor closes
- Alternatively, click the Cancel button to abandon the changes and close the Tenant Provider Editor
Deleting a Tenant Provider
To delete an existing Tenant Provider under an Organisation:
- Select the Tenant Provider in the Data Selector pane
- Right click on the Tenant Provider and click Delete item
- The Confirm Delete pop-up opens:
- Select an Admin user from the User dropdown list
- Enter the correct Password for this user
- Click OK to confirm the removal of the Tenant Provider.
- The Confirm Delete pop-up closes and the Tenant Provider is no longer displayed in the Data Selector pane
- Note: If any Tenant Billing Groups exist that reference this Tenant Provider, they should first be removed first
- Note: Any Contracts defined under the Tenant Provider will also be deleted and so any future attempts to bill Supply Point Contract Containers that reference these Contracts will fail