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If there are no issues, ie all active Accounts are linked to Supply Points, the following appears:SCREEN SHOTreport will show 0
Active Accounts without Current Supply Point Link
If there are any active Accounts without a current Supply Point Link, the following shows:
The tabular data shows that these Accounts do have an Active Flag, but are not linked to a current Supply Point.
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- From Energy Intelligence, copy the Account Number
- Open Estate Management and change the Item to Account
- Search and highlight the Account, which will open the Accounts tab
- Note, the Related Items confirms that the Account is not linked to a Supply Point
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Rectifying the Issue
Establishing the correct Supply Point
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