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  • The history of a Site (or Building Unit) can be viewed in the Tenancy Management Activity
  • The history of Contracts can be viewed in the Supply Point
  • A list of all Bills associated with a Tenant can be view in the Approve and Issue Bills Activity
  • Viewing the Bill details in Energy Intelligence



The history of a Site (or Building Unit)

can be viewed in the Tenancy Management Activity

Open the Tenancy Management Activity

Change the Data Selector to Site

Highlight the relevant Site

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Change the Filter to Image Added

Click Filter Image Added


the Tenants section will show how many Tenants have been found Image Added and list them on the screen

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To see more details, click on the Tenant in the Tenants section and the Contract Tenancies section will show further details


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Further filters can be used in the Contract Tenancies section.


This screen shot below shows that the Tenant of the Community Centre is called Bedford Playgroup and has a start date of 11th February 2019, and no final date.

It shows that they have previously been billed for a total of 59291 units of consumption with a total net cost of £8,893.65.

There are no un-issued bills for this Tenant.

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Tip: If more than one Contract is displayed, change the Filtering option to Image Added and click Image Added to see the current Tenancy details


The history of Contracts

The history of a Contract can be viewed in the Supply Point.

Depending on which Activity you are in, right click on the Supply Point and click Edit.

Alternatively, from The Tenancy Management Activity, right click on the Contract in the Contract Tenancies section:

Click View/Edit Supply Point 

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The Supply Point Edit popup appears:

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This shows:

  • The current Contract  

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  • The current Tenant Account 

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  • The Meter(s) associated with the Supply Point 

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Click  Image Added for further details:


The Manage Contract for Tenant popup appears: 

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This shows:

  • The previous Contract Periods

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  • Start and End date of that  Contract

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  • The Contract associated with that period

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  • The Tenant Account associated with that period

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  • The Meter details

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To view a different Contract, click on any line in the Contract history, and the details will update:

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Click Cancel to return to the Supply Point Editor popup

Click Cancel to exit 



A list of all Bills associated with a Tenant

A list of bills can be viewed in the Approve and Issue Bills Activity (or in Energy Intelligence)

Approve and Issue Bills Activity

Open the Approve and Issue Bills Activity

Filter to the Tenant Account you want to view

Tip:  Always click Image Added after you have chosen your filtering options


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To view just the issued bills:

Change the Include only Status to Issued Image Added

Click Image Added


Saving the Paper Bills

Click here to see more details on saving the Bills individually or saving them as one file


Viewing the Bill details in Energy Intelligence

Click here for more details on Tenant Billing Reporting in Energy Intelligence