To initiate the refresh of Tenant Billing related data to Sigma Energy Intelligence (EI):
Click on the Energy Intelligence icon at the top of the screen
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The Energy Intelligence Actions pop-up opens. The Actions table within this pop-up provides a view of the last 10 refresh actions.
Select the type of data to be refreshed from the Energy Intelligence Actions dropdown list (currently only "Tenant Bills & Charges" is available)
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If required, enter an email address in the Notification Email field to be notified when the refresh has been actioned
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Click Action New Refresh
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at the top of the screen. The Confirm pop-up opens:
Click
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Yes
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to confirm the refresh action. The action is triggered and the Confirm pop-up closes.
The new refresh action is displayed in the Actions table with a status of 'Pending'.
When the refresh has been actioned, the status of the refresh action will be updated to 'Complete'.
To cancel a 'pending' refresh action:
Right
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click on the refresh action and then
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click Cancel
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Alternatively, click the No button to abandon the refresh action, close the Energy Intelligence Actions pop-up and redisplay the details in the Actions table unchanged
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Other users may also be triggering or cancelling Energy Intelligence actions. Right-click anywhere in the Actions table and click on the Refresh icon to refresh the action details displayed
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Click the
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X in the top right-hand corner to close the Energy Intelligence Actions pop-up
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