Overdue data is defined as interval meter reading data that is now deemed as missing as it has not been received from the date it was last expected. It also highlights where no data at all has been received.

For example:

a periodic channel which is recording data for every interval on a daily basis. If the data is not received for the day before last, then this would be deemed overdue.
a periodic channel which is recording data for every interval on a monthly basis. If the data is not received for the previous month at the start of the next month, then this would be deemed overdue.

Once the Strategy has been set up, Sigma will review the data each night and create any relevant notifications in the Notifications tab

Overdue Data Notifications

If overdue data is found for one of the strategies, then notifications will be raised that are visible in the Notification Tab.

Where the strategy was configured to auto-fill (estimate) overdue data for you, then the notification will still be raised in a closed state, for you be able to view what the system has done, providing a full audit.

Resolving Overdue DataWhere the strategy was configured not to auto-fill all gaps for you, then these can be manually resolved using the "Resolve" functionality available.

Highlight the applicable Overdue Data Notification(s) in the list.

Click to open the Resolve Notifications popup

If you select notifications which include types other than gaps, then a prompt will be displayed to confirm which strategy type you want to work with as the options available are contextual to the type of data issue being worked.

The Resolve Notifications popup will be displayed, showing a list of the Notifications being resolved.

The graph at the top shows the periodic data for the channel linked to the notification selected. The red area shows the period of time for the missing overdue data.

Drag the mouse around the area on the graph to zoom in.

Click to reset.

Actions - Overdue Data

Update Period Average Setting

You can change the number of Weeks used as a basis for calculating the data to use when filling the overdue period. Select all the Notification records it should apply to then click Update. This will update the period to use when calculating the averaged data to fill the gap.

Tip

Use the "Select All" toggle at the bottom of the notifications panel if you want to quickly select all notifications.

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Preview

If you want to see what the estimated data will look like, click first.

This will show you what the resolution would look like for the Notification that has been selected in the list. The extrapolated period is highlighted in green.