If the meter is faulty or there has been a routine change, you need to update Sigma.

You will need to:

De-energising the old Meter

• Open Estate Management Activity

• Search for, and highlight the Site, Meter or Supply Point using the Data Selector 
• Click on the Meters & Channels tab
• Highlight the Meter 

The Meter Editor popup appears:

• Tick De-energised
• Add the de-energised date (optional)

• Click OK to confirm the changes

Note: the Meter will not show in the Meters & Channels tab as the default is only show active Meters.  I

To see the Meter:

• Untick Active Only to see the Meter

Creating a New Meter

From the Meters & Channels tab of Estate Management:

• Click New Meter 

• Choose the Type of Meter (choose from Meter, Sub Meter or Virtual Meter)

• Click OK
• Complete the Meter Editor popup
  • Name – Add the Meter Serial Number
  • Number – Add the Meter Serial Number
  • Identifier - Add the Meter Serial Number
  • Location – Enter the location (if known)
  • Commodity – Choose Electricity, Gas, Water etc
  • Meter Type – Choose Code 5, Domestic etc
  • Asset Type - Choose from the dropdown list (not mandatory)
  • Parent Meter - Choose the Parent Meter from the dropdown list (if the Meter is on the same Site), or search using the Magnifying Glass)
  • Use installation date – Tick to add a date
  • Installation date – Add the date the meter was installed (not mandatory)

• Click OK to create the Meter

The new Meter now shows in the Meters section:

Adding a Periodic (or Non Periodic) Channel

For you to be able to add meter readings or consumption values, you need to add a Periodic or Non Periodic Channel.

Adding the Channel

From the Meters & Channels tab of Estate Management:

• Highlight the newly added Meter
• Click New Periodic Channel or New Non Periodic Channel

Completing the Channel Editor

• Name – Enter the name of the Channel (usually the supply number or the meter number)
• Data Load ID 1 – If half hourly downloads, this will need to be the identifying number on the import (often the Supply number)
• Data Load ID 2 – rarely used, but some imports may have 2 IDs
• Channel Register – Choose from All Day, Day, Night etc (default is All Day)
• Data type – Defaults to Energy Consumption for Gas and Electricity, change to Volumetric Consumption for Water
• Time Zone – Defaults to Europe/London
• Unit of Measurement – Defaults to kWh for Gas and Electricity, change to M3 for Water
• Conversion Factor – Defaults to 1
• Data Measurement – Defaults to Consumption
• Channel Data Quality – Defaults to Primary
• Closed – only used if closing the Channel
• Meter Readings – tick to indicate that the consumption will be entered in meter readings (not as consumption values)

• Click OK to create the Periodic or Non Periodic Channel

Refreshing the Channels Section

• Click on the Refresh button in the Channels section

Adding the Meter Number to the Account

To ensure consistency,  update the Account Editor to show the new meter.

• Click on the Accounts tab of Estate Management
• Highlight the Account
• Click Edit Account

The Account Editor popup appears

• Enter the new Meter number (or replace if it has an existing Meter number)

• Click OK to save

Adding the Meter to the Supply Point

To ensure consistency, you need to update the Supply Point to show the new meter.

• Click on the Supply Point tab of Estate Management
• Highlight the Supply Point
• Click Manage Contract For Supply

The Manage Contract for Supply popup appears.

• Drag and Drop the new meter from the Available Meters to the Selected Meters

• Click OK to close the Supply Point Editor and update the Supply Point

Checking the Supply Point, Account and Meter are connected

• From either Supply Point, Account or Meters & Channels tabs, highlight the relevant Supply Point, Account or Meter and view the Related Items section