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Click on Tenant Approve and Issue Bills Activity

         

Click here for more information on reviewing the charges.

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From the Tenant Approve and Issue Bills Activity:

  • Right click on the bill line
  • Click Show Bill Messages

         


         

Viewing the Data Gaps

  • Right click on the bill line in the Tenant Approve and Issues Bills Activity
  • Click View Supply Point

         

The Supply Point Edit popup appears

         

  • Click Related Items
  • Click on the relevant Meter

The Meter Editor popup appears

         


  • Click on Related Items 
  • Click Periodic HFD Channel (or Non Periodic)
  • Click on the relevant Channel

         


The Periodic HFD Channel Editor popup appears (on non periodic)

         


This shows details of the data going into the Channel.

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Viewing all the Channel Data

  • Click Edit Data

         

The HFD Data Viewer popup appears

This will show all of the readings (or consumption values)

         

Viewing the Gaps

From the HFD Data Viewer popup:

  • Click on the Filter dropdown
  • Choose Null to display the 0's

         


         

Filling the Gaps manually

To amend these manually:

  • Double click into each row and amend 

         

  • Amend each row individually
  • Click OK to save

Filling the Gaps automatically

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