...

Any issues with data quality will be shown when you are reviewing the charges in the Tenant Approve and Issue Bills Activity.A message will show against the bill line. 

Opening the Tenant Approve and Issue Bills Activity

Click on Tenant Approve and Issue Bills Activity

         Image Added

Click here for more information on review reviewing the charges.

Viewing

...

the Details of the Missing Data

From the Tenant Approve and Issue Bills Activity:

• Right click on the bill line
• Click Show Bill Messages

         Image Added

         Image Added

Viewing the Data Gaps

• Right click on the bill line in the Tenant Approve and Issues Bills Activity
• Click View Supply Point

The Supply Point Edit popup appears

Image Removed         Image Added

• Click Related Items
• Click on the relevant Meter

The Meter Editor popup appears

         Image Added

• Click on Related Items 
• Click Periodic HFD Channel (or Non Periodic)
• Click on the relevant Channel

...

Image Removed

The Meter Editor popup appears

Image Removed

Click Related Items

...

         Image Added

The Periodic HFD Channel Editor popup appears (on non periodic)

         Image Added

This shows details of the data going into the Channel.

Tip:  the Date Range shows the date of the first piece of data to the last piece of data entered into the Channel

Tip:  The Graph at the bottom will display the most recent data

Tip: A tick in the Meter Readings box will indicate that the Channel will show in Meter Readings.  No tick indicates the Channel will show Consumption vaiues

Viewing all the Channel Data

• Click Edit Data

         Image Added

The HFD Data Viewer popup appears

This will show all of the readings (or consumption values)

         Image Added

Viewing the Gaps

From the HFD Data Viewer popup:

• Click on the Filter dropdown
• Choose Null to display the 0's

         Image Added

         Image Added

Filling the Gaps manually

To amend these manually:

• Double click into each row and amend 

         Image Added

• Amend each row individually
• Click OK to save

Filling the Gaps automatically

Gaps can be filled using the Exception - Missing Data Activity.  Click here for more details

Rerunning the Bills

Once you have made any amendments, you will need to re-run the Bill Run to produce the bills with the amended data

Click here for more details on re-running the Tenant Bill Run