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Table of Contents

Changing the Account Number only

If the Supply remains the same, and only the Account Number has changed, click on the link below:

Changing the Supplier and Account number

If you change Supplier, you need to update the Account number and the Contract in Sigma.


Open Estate Management Activity

...

  • Search for, and highlight the Site, Account or Supply Point using the Data Selector 
  • Click on the Supply Point Tab 
  • Highlight the Supply Point
  • Check that the old Account number shows in the Related Items section
  • Click Change Contract

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The Change Contract popup appears

  • Change the date to the date you want the Account number changed
  • Change the Contract from the dropdown 
  • Enter the new Account number 

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  • Click OK

Error Messages

Sigma will show an Error Message if the details are not correct. 

For example, if you try to enter a date that is within the current Contract Period

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Refreshed Data

Notice that the Related Items section refreshes to show the new Account number 
(along with the previous Account number(s)).

         


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Changing Account Number Numbers (Supplier remains the same)
Changing Account Number Numbers (Supplier remains the same)
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Changing the Supplier and Account number in Bulk

The above process shows how to amend individual Contracts/Account Numbers.

If you want to do this in bulk, use the Supply Migration Activity.