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In line with our business commitment to deliver innovative and robust solutions that meet the evolving needs of our customers, we release regular enhancement updates to our Sigma solution. These upgrades include new functionality, performance enhancements and bug fixes.

You can find the details of each release including the benefits and changes to the way you use the system below. 

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Release 15.

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As part of our ongoing commitment to adhere to the highest security standards, in release 15.1 we have upgraded the underlying authentication framework for Sigma that is used to manage Users’ access to the system.

We have done this in a way that limits the functional impact to Sigma, with the main difference being that the login screen will now look slightly different. Following the release going live, the login screen will look as follows:

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The Company and Username fields have been merged into a single field where it will need to be entered as: <company>/<username>. There is no change to your existing user credentials.

Sigma training webinar: Monitoring & Validating HH Data- Identifying Zero Consumption

Tuesday 16 May: 11.00 – 12.00

With Kim Gower, Software Trainer

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The 15.2 release include changes that enhance and fix a number of supplier billing file interfaces (EDI files) as well as security improvements.

  • New SSE Billing Interface - SSE have migrated their business Customers onto a new “Evolve” billing platform which has fundamentally changed the structure of their electronic billing files. They have moved from the Tradacoms format, to a new XML format. Sigma has been updated to be able to process the new XML files.

  • New ADSM Interface - The water supplier ADSM have made changes to their billing format as to how bills with multiple meters and credits are handled. This required the implementation of a new interface in order to be able to process these files.

  • Generic Electricity, Gas and Water Billing Interfaces - these generic CSV formats to load bills into Sigma have been updated to support bills which are subject to split rate VAT charging.

  • Corona Gas EDI Files - there was an issue on Corona EDI files where some charges (EBDS Discount, ETII Discount, QHS Discount) were being presented in the EDI file in a way that could not be processed by Sigma.

  • Business Stream Water EDI Files - there was an issue processing EDI files with water usage consumption and charges which were zero.

Previous Releases

Click here for details on previous Releases

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