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Once the Strategy has been set up, Sigma will review the data each night and create any relevant notifications in the Notifications tab |
Unexpected Data Notifications
If unexpected data is found for one of the strategies, then notifications will be raised that are visible in the Notification Tab.
It is expected that investigative action will be taken to determine whether the channel should indeed be receiving data still, as it may highlight that there is erroneous configuration in the setup of your estate. For example, the Channel has been linked to the incorrect Meter or is part of the wrong Site. The system will allow the you to remove the data, if required.
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The "Resolve" functionality ultimately allows the unexpected data to be removed from the system.
Highlight the applicable Unexpected Data Notification(s) in the list.
Click 
to open the Resolve Notifications popup
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If you select notifications which include types other than gaps, then a prompt will be displayed to confirm which strategy type you want to work with as the options available are contextual to the type of data issue being worked.
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The Resolve Notifications popup will be displayed, showing a list of the Notifications selected for resolution.
The graph at the top shows the periodic data for the channel linked to the notification selected. The red area shows the period of time where data was not expected for the channel.
Drag the mouse around the area to zoom in
Click 
to reset the zoom back to the default.
Actions - Unexpected Data
Delete
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Note - the data will be permanently removed if this function is used.
Rather than deleting the data by default, please consider checking:
- whether the Site or Channel has been incorrectly marked as closed and the data is actually valid
- whether the Channel is associated with a Meter that is attached to the wrong Site (i.e. the data is valid and should be linked to a Site which is active)
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In each case, the necessary amendments of the Site or Channel items would need to be made to ensure the issue is appropriately resolved. This may involve removing the closure date from the applicable Site or Channel, which can be done within the applicable Item Editor. Or, updating the relationships within the energy estate (to move the Channel to a different Meter, or the Meter to a different Site). This can be done as follows:
For example, meter X should be part of Site 1, but it is currently part of Site 2.
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If everything is valid, and you wish to remove the data, click 
to remove all the unexpected data from the Channels for each of the Notifications.
The Resolve Notifications pop up appears:
A Note can be optionally entered if required and will be stored against the Notification.
Click OK.
The following confirmation popup will be displayed:
Cancel
Click 
to cancel without making any changes