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- Access will depend on the Role of the User
- If you cannot see 'Energy Intelligence Management', you are not authorised to use it
- For more information on how to access the Configuration, see the link below:
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- From Sigma, open an Activity in Sigma (such as Estate Management) so that you can see the grey bar that shows the Options menu
- Click Options
- Click Energy Intelligence Management
The Energy Intelligence Management pop up appears.
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- The last 30 Refreshes will show
- Energy Intelligence Actions - defaults to Full Refresh (the other option is for Tenant Billing Only)
- Notify Me: Tick if you want an email to let you know the Refresh has completed
- Notification Email: Enter your email address if you have ticked Notify Me. Your email address will automatically be added to the Notification Email field. This can be changed if required
- Click Action New Refresh
to start the process, and the following prompt appears:
- Click Yes to return to the Energy Intelligence Actions popup and the Refresh will show as pending
- Click X to close the pop up and wait for the email showing the process has been completed (alternatively, refresh the screen - see below)
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If a Refresh is in progress and a second one is attempted, the following warning appears:
- Click Refresh to refresh the screen
Refreshing the Actions
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- From an Activity, Click Options (top left)
- Click Energy Intelligence Management
- If the Refresh is still running it will show with a status of Running in the Energy Intelligence Actions tab
- Click Refresh to update the status
To check it has completed:
- Keep clicking Refresh until the Status shows as Complete
- You will see details of the process time, date and time of completion and the duration taken
Cancelling a Refresh
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- Right click on the line
- Click Cancel
Example Emails
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- An example email to inform you the Refresh has started
- An example email to inform you the Refresh has completed:
