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Refreshing the Data allows you to run an updated Report without having to wait until Energy Intelligence updates each morning.  Sigma will notify you when the Refresh has been actioned if you choose the email notification option.

Accessing the Configuration

• Access will depend on the Role of the User
• If you cannot see 'Energy Intelligence Management', you are not authorised to use it

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• For more information on how to access the Configuration, see the link below: 
  • Accessing the Configuration for the Best Available Consumption Data View

Refreshing the Data in Energy Intelligence

• From Sigma, open an Activity in Sigma (such as Estate Management) so that you can see the grey bar that shows the Options menu

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• Click X to close the pop up and wait for the email showing the process has been completed (alternatively, refresh the screen - see below)

Warning

If a Refresh is in progress and a second one is attempted, the following warning appears:

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• Click Refresh to refresh the screen

Refreshing the Actions

If you are wanting to check the status in Sigma:

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• Keep clicking Refresh until the Status shows as  Complete 
• You will see details of the process time, date and time of completion and the duration taken

Cancelling a Refresh

If the Refresh shows a pending, this can be cancelled:

• Right click on the line 
• Click Cancel

Example Emails

You will received two emails when you Action a New Refresh:

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