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Bill Messages are errors that occur during the creating of the bill.

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Info  -  a Tenant Bill will be created

  • Examples:  
    • Bill cancelled
    • Channel data gap was found for Channel 

Warning  -  a Tenant Bill will be created

  • Examples:
    • No channels found under supply point meters
    • Serious error occurred during validation of bill 

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Note: This is an Info Message and it is not mandatory to fill any gaps.  However, if you want to charge your Tenant for a full period, you may want to fill any gaps.

Gap filling is done via  you will need to go to via the Events Activity.

Click on Activities at the top of the screen

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Copy the Supply Point number from the Account Number 


Open up a new Activity that has a Data Selector, for example: Data Edit Spreadsheetthe Estate Management Activity.

Search for the Supply Point


Right click Click on the Supply Point 

Click Edit

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Highlight the Supply Point

Click Manage Contracts For Supply

The Supply Point Editor popup appears:.

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Note:  There are no meters showing the in the meter section - therefore the Bill Message appeared

Adding the Meter

From the Supply Point:

Click Image Removed

The Manage Contract for Tenant popup appears:

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Drag and drop the relevant Meter from the Available Meters section to the Selected Meters section

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