Bill Messages are errors that occur during the creating of the bill.
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Info - a Tenant Bill will be created
- Examples:
- Bill cancelled
- Channel data gap was found for Channel
Warning - a Tenant Bill will be created
- Examples:
- No channels found under supply point meters
- Serious error occurred during validation of bill
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Note: This is an Info Message and it is not mandatory to fill any gaps. However, if you want to charge your Tenant for a full period, you may want to fill any gaps.
Gap filling is done via you will need to go to via the Events Activity.
Click on Activities at the top of the screen
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Copy the Supply Point number from the Account Number
Open up a new Activity that has a Data Selector, for example: Data Edit Spreadsheetthe Estate Management Activity.
Search for the Supply Point
Right click Click on the Supply Point
Click Edit
Point tab
Highlight the Supply Point
Click Manage Contracts For Supply
The Supply Point Editor popup appears:.
Note: There are no meters showing the in the meter section - therefore the Bill Message appeared
Adding the Meter
From the Supply Point:
Click
The Manage Contract for Tenant popup appears:
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Drag and drop the relevant Meter from the Available Meters section to the Selected Meters section
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