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  • From the Meters & Channels tab, highlight the Meter and check the Related Items (bottom right hand corner).  If they are the same:
    • Check the last bill to see if the Meter Number / Supply Point and Supplier are the same as your current bill
    • Also check to see if the meter readings follow on
      • If YES - check  
        • Check if the Supplier is the same as the last bill
            If
            • YES - change the Account number
            using
            •  
              • From the Accounts tab, highlight the Account > click Wizard
            • If NO - change the Account number and the Supplier using the Change Contract on the Supply Point tab
          If NO - create
              • From the Supply Point tab, highlight the Supply Point > click Change Contract 
        • NO 
          • Create a new Account, Meter, Supply Point etc using the Setup Wizard - from the Site tab, right click on the SiteSetup Wizard

    Supply Point found

    If the Supply Point on the current bill matches one in Sigma, check if an Account associated with the Supply Point

    • From the Supply Point tab, highlight the Supply Point and check the Related Items (bottom right hand corner).  If they are the same:
      • Check the last bill to see if the Meter Number / Supply Point and Supplier are the same as your current bill
      • Also check to see if the meter readings follow on
        • If YES - check  
          • Check if the Supplier is the same as the last bill
              If
              • YES - change the Account number
              using
                • From the Accounts tab, highlight the Account > click Wizard
              If
              • NO - change the Account number and the Supplier
              using the Change Contract on the Supply Point tab
            If NO - create
              •  
                • From the Supply Point tab, highlight the Supply Point > click Change Contract 
          • NO 
            • Create a new Account, Meter, Supply Point etc using the Setup Wizard - from the Site tab, right click on the SiteSetup Wizard


      Refreshing the EDI Batch Management Activity

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