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Note: Bill Entry requires at least 4 characters to search

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  • Click on the Account you want to view

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The Supply Overview details will show.

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The screen shows all the bills, the Supply details, any Queries and any Memos for the Account.

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Bills Section

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  • Click on the downward arrow on the Column Header
  • Click Columns
  • Tick/Untick as required

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Supply Section

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    • Click on the blue arrows to see more details, for instance the previous Account numbers
    • Click on the Site, Account, Meter etc to see the Editor pop up in Sigma

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Queries Section

This section defaults to show open queries

Viewing a Query

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To view an open query, click on the query line

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  • Click Close Summary

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To view closed Queries:

  • Change the dropdown to Closed
  • Click on the Query you want to view

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Creating a Query

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  • Click on  and the following pop up appears:  

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For more details on how to complete the query, click here

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This will display as No Memos if none are available

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 If memos are on the Account, the detail will show

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Adding a Memo

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  • Click on a line to view the full bill
  • Click on another bill on the left-hand side to view the details

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  • Click on Supply Overview to go back

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Bills

All the details of the bill are shown in the middle section.

  • Scroll down to see all the details including Meter Readings, Standing Charge, VAT, Totals etc

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Bill Icons

 

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Entering Manual Bills
Entering Manual Bills
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