Introduction
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**Click here for a pre recorded training session for additional help and guidance - Query Management including how to understand and manage Queries
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Viewing a Query
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Note: This will not close the Query, it will close just the note
Additional Items
Additional items show all of the database Items relating to your query – such as Site, Supply Point and Provider.
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This provides a quick overview of relevant parts of the database.
Documents
Documents can be attached to the query. This could be scanned copy of letters or a picture of a meter reading etc.
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The file will now be attached to the Query
Query Summary Report
You can download a copy of the Query
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The download is a zip file that can either be opened or saved. It shows all of the query details and any associated documents.
Emailing a Query
- Click
from the Query to email it to a recipient
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