Introduction

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Users should click here for more information on how to reset their own passwords.

Admin Reset

From the Manage Users tab:

• Click on the User
• Click Image Removed

An email will be sent to the specified email address:

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Resetting Secret key

The Secret Key is used to facilitate Two Factor Authentication.

When this has been enabled, it provides an extra layer of security whereby users must provide a verification code that they have generated, in addition to their username and password. 

Click here for more information regarding Two Factor Authentication.

Managing Permissions

• Click on Image Removed

Adding a new Data Permission Group

• Click Add a group

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• Enter the name of the new group

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• Click OK

Adding Users to a Group

• Select the Group

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• Drag and drop the the User(s) from the Available Users section to the Selected Users

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• Drag and drop the Site(s) from the Data Selector to the Selected Items section

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Adding a User to a Group from Manage Users tab

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Use the below example to create a file for importing Users in bulk. 

Import Users example.csv

Note:  Click Image Modified then click on Image Modifiedto download the CSV file.

• Once created, click on  
• Click  Upload 

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