Tenant Billing Capability Overview

Summary

• Ability to create and manage tenants and assign multiple billing accounts per tenant
• Multi commodity billing (electricity, gas, water and generic )
• Change of tenancy processing when tenants move out / in
• Bundle tenants together into ‘billing groups’ to simplify bill processing
• Flexible billing frequencies – monthly, quarterly, annually.

Tenant Tariff & Charge Management

• Flexibility when defining what charges should appear on tenant bills and how they are calculated – using data from different sources:
• Common or bespoke tariffs – i.e. a defined unit rate
• Charges based on unit rate/consumption data on incoming supplier bills
• Charges based on metered consumption
• Charges based on custom data (e.g. associated data)
• VAT rate – standard or reduced
• Flexible apportionment and formulae to enable complex charging methods (derive the data through calculations, apportion into time periods).
• Manipulate the source data to achieve what you need (e.g. consumption based on floor area).

Tenant Bill Management

• Trigger and monitor bill runs – approve and issue capability
• Perform test and accrual bill runs – ‘what if’ scenarios
• Credit and rebill tenants if a revised bill needs to be sent
• Automated bill validation to flag potential problems prior to issue
• Consumption tolerance compared to previous bill or previous year bill
• Gaps in consumption data
• Basic capability available to fill these gaps (manually)
• Make changes, then re-calculate and issue the bill.

PDF Bill Documents

• The ability to produce multi commodity Bills.

Accounting System Integration

• Generate accounts extract.

Reporting

• Data in EI to facilitate reporting on tenants, bills, charges and consumption.